Answers to what you are wondering.

Yes — upgrade whenever you like in the customer portal. The change takes effect immediately and you only pay the difference.

Hosting is activated automatically within 5 minutes of confirmed payment. You receive a welcome email with your cPanel login straight after.

Yes — free Let's Encrypt SSL is included on every plan and renews automatically every 90 days.

Starter: 10 GB NVMe / 100 GB traffic. Professional: 50 GB NVMe / unlimited traffic. Premium: 100 GB NVMe / unlimited traffic and unlimited websites.

Professional and Premium include daily automatic backups with 7 days of history and one-click restore. Starter has no daily backup — we recommend keeping your own copies.

Yes, we offer free migration help for your website. Open a ticket after ordering and our team handles the move.

A 99.9% uptime guarantee per calendar month. If we miss it you are compensated: a 10% credit at 99.0–99.9%, 25% at 95.0–99.0%, and 50% below 95.0%.

Yes — .se and .nu require a valid Swedish personal identity number or organisation number under the Swedish Internet Foundation (IIS) policy.

First-year registration (excl. VAT): .se SEK 310, .com SEK 334, .nu SEK 286, .org/.net SEK 310, .eu SEK 114. Yearly renewal after that: .se SEK 259, .com SEK 279, .nu SEK 239, .org/.net SEK 259, .eu SEK 95. More extensions on the domains page.

Order a domain transfer in the customer portal, unlock the domain at your current registrar and get an authorisation code (EPP/transfer code). We handle the rest.

WHOIS privacy hides your personal details (name, address, phone) from the public WHOIS register to reduce spam and unwanted contact.

Yes, with auto-renew enabled the domain renews automatically. You always get an email reminder at least 30 days in advance.

Disputes over .se/.nu are handled by the Swedish domain dispute board (Domäntvistnämnden, DTN). For generic domains (.com, .net, .org etc.) WIPO's dispute process applies.

Card (Visa/Mastercard), Swish, invoice and bank giro — all handled securely in our customer portal.

A 30-day money-back guarantee on all hosting plans. A full refund with no complicated conditions — contact support within 30 days.

You can cancel at any time in the customer portal. The service runs until the end of the billing period, and you have 30 days to download your data after cancelling.

Invoices are due net 14 days. Price changes are always announced by email at least 30 days in advance.

Yes, network protection against DDoS attacks, spam and intrusion attempts is included on every plan at no extra cost.

SiteLock is an add-on for proactive malware scanning and removal, from SEK 211/year. Basic DDoS protection and SSL are already included in the hosting plans.

We notify the Swedish supervisory authority (IMY) within 72 hours, and affected customers where there is a high risk, in line with the GDPR.

Open a ticket in the customer portal (fastest) or email info@dotnetwork.se. We support you in Swedish and English. The chat on this page answers common questions automatically.

Tickets are monitored around the clock, every day. You get the fastest answers on weekdays.

Our servers are in Sweden, which means low latency for Swedish visitors and data stored in line with the GDPR.

Since 2019. We have provided hosting and domains to customers in Sweden for over seven years.